Hopscotch Nursery Data Protection and Privacy Policy 

Your Privacy is important to Hopscotch Under Fives Ltd so we have developed a number of privacy notices which cover how we collect, use, process, transfer and store your personal information. All your personal Information shall be held and used in accordance with The General Data Protection Regulation (2018). Our full Data Protection Policy can be accessed by contacting our Data Protection Officer (DPO) at Hopscotch Under Fives Ltd, 215 Chevening Road London NW6 6DT.

Hopscotch Under Fives Ltd is the data controller of your Information & is required to collect and process data for several purposes concerning its staff, contractors, parents, children, website users and any other individual who comes into contact with the company. In gathering and using this data Hopscotch is committed to protecting all individual’s rights of freedom and privacy. 

The policies below are intended to inform you how we gather, define, and utilise your personal information such as name, address, email address and mobile phone number.

Privacy Policy for website users what personal data we collect about you as a visitor to our website When you visit our website, you may provide us with two types of information:

➢ personal Information you provide to us on an individual basis during a Registration ➢ website use information collected as you and others browse our Website.

We maintain the highest standards of security; however the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Information, we cannot ensure the security of your data transmitted to our Website.

Any information you submit is sent at your own risk. Once we have received your Information we will use strict procedures and security features to minimise the risk of unauthorised access.

Similar to other commercial websites, our Website uses a technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our Website is used.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our Website. 

How we protect your information Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private, sensitive or confidential information to us by email, and should you do so it is at your own risk.

Storage of data The data you provide to us via the website we will hold in our software systems. Data relating to you and your child will be kept in the nursery. Personal data held within a software system will be securely protected with individual logins, which will only be given to those who need to access the data.

Your data subject rights You may request access to all your Information that we collect online and maintain in our database by writing to us at the following address:  215 Chevening Road London NW6 6DT.

We are obliged under GDPR to complete your request free of charge and within 1 month of receipt of the request.

Your Consent By using our website, you consent to our collection and use of your Information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Cookies What Are Cookies? A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s web server/computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites, therefore private information supplied to one web site cannot be read by another organisation.

How We Use Information We Collect from Cookies As you browse and navigate around our Website, the website uses cookies to differentiate you from other users to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.

Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our Website and which parts of the website are most popular. This helps us gather feedback so that we can improve our Website and better serve our customers.

Cookies do not allow us to gather any personal Information about you and we do not generally store any personal Information that you provided to us in your cookies.

Privacy Notice for Parents   Hopscotch is the data controller for any personal information you provide to us regarding you or your child. This means we decide how your personal data is processed and for what purpose.

Hopscotch is required to collect and process data for a number of purposes concerning its staff, contractors, parents, children and any other individual who comes into contact with the company. In gathering and using this data Hopscotch Under Fives is committed to protecting all individual’s rights of freedom and privacy and meeting the requirements of the General Data Protection Regulation 2018 (GDPR). 

What personal data we collect about you and your child

Hopscotch’s contractual responsibilities include but are not limited to the collection of the following personal data: • Personal details (name, date of birth, gender) • Attendance information (start date, hours in nursery) • Medical and health information • Personal characteristics • Dietary requirements and preferences (allergies on intolerances, food likes/dislikes) • Special Educational Needs information • Development records

 

The information we hold about you as a parent or guardian includes: • Personal details (name, date of birth,) • Contact details (address, phone number, email address) • Bank details (name of bank, account number and sort code)

We do hold some special category data about you and your child regarding race, ethnic origin,  religion and health information.  The special category data is only collected as required by the Local Authority or other public bodies for legal and contractual purposes. We comply fully with the requirements of GDPR in relation to special category data and are aware of the sensitive nature of the information. 

Hopscotch Under Fives Ltd complies with its obligations under the GDPR by keeping personal data up to date; storing and destroying it securely; not collecting or retaining excessive amounts of data; protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data

The lawful basis in which we process this data

Hopscotch collects and process all the information you provide to us as a parent or guardian under the contractual lawful process. It is necessary to process this data to be able carry out the requirements of the contract. Without this data we will not be able to fulfil your contract and thus not be able to keep your child in our care.

The health and medical data you provide to us regarding your child is legally required and is vital to keep your child safe whilst in our care. 

Data regarding your child’s ethnicity, race and religion is only processed under the requirements of Local Authorities and public bodies and upholding Hopscotch Under Fives Ltd equal opportunities policy and ensuring we are meeting the Equality Act 2010. 

Who collects this data

Hopscotch Under Fives Ltd collects most of its data directly from the individual themselves. The information we collect about you and your child will all be obtained from the registration forms you fill out when you first enrol your child. Additional data is collected as part of the Annual Declaration and on an ad-hoc basis as required. 

Storage of data 

All your data is either kept in our software systems or in paper format. Data relating to you and your child will be kept in the nursery your child attends.  Personal data held within a software system will be securely protected with individual logins, which will only be given to those who need to access the data. If you wish to see the full version of our IT security policy please contact the Data Protection Officer.

All data stored in paper format will be kept in a safe location where only those who are authorised to access it, can. This may include being locked away in a filing cabinet. 

Who and why we share this data

We are legally obliged to pass some of your details on to third parties for legal reasons such as public bodies. This includes Local Authorities, Ofsted, NHS, Police and enforcing agencies. We will not give information about you or your child to anyone outside of the company without your explicit consent unless the law or our terms and conditions allow us to. 

and therefore we will ask you for your explicit consent for us to share your data for this purpose

We may share your child’s progress data with schools as they transfer from nursery, however this will only be done with the explicit consent from you as a parent or guardian.

 If we wish to use your personal data for a new purpose, not covered by this Data Protection Privacy Notice, we will provide you with a new notice explaining this new purpose. Where and whenever necessary, we will seek your consent to the new processing.

 Your data subject rights

Under GDPR you have the right to request access to any of the data held by us about you and your child. If you wish to make a subject access request please contact the Data Protection Officer (DPO).

If you feel Hopscotch  has not handled your or your Child’s personal details adequately or you are unhappy with how your data request has been dealt with contact the Data Protection Officer (DPO).